|
Interview: Ariadne Capital Executive-in-Residence,
Francesca Lahiguera
By: Kate Opekar, Deputy Editor
|
Few would argue
the importance of management talent to the success of any
organisation, be it one that is growing or one that is already
well-established.
Francesca Lahiguera, an independent executive search consultant
specialising in the technology sector, joined Ariadne Capital as an
Executive-in-Residence in the summer of 2002. |
Francesca has
assisted such companies as Vivendi, Business Objects, peoplesound.com
and Easynet with their search for executive talent.
Ariadne Capital
Journal talks to Francesca about her views on finding the right person
for the job.
Q: How did you get started in the
executive search business?
Prior to my career in executive search, I
was in software sales and marketing for twelve years, working at
companies like Interleaf and Sun Microsystems, first in a US
headquarters, then in the field, in Paris. Software was booming at the
time and Sun was doing a lot of hiring. It seemed natural to me to
recommend people I knew for these positions and many were successfully
hired.
Then, one day, I found myself calling someone I didn’t know for a
position which the company was having a tough time filling and for
which a particularly large bonus was being offered. I realized that this
wasn’t just helping friends find jobs, but something else. A search
consultant who interviewed me a few years before had suggested that I
consider executive search as a future career, and, at that point, I took
his advice.
Q. What are the challenges associated with finding the
right person for the job?
Timing and momentum are very important to
a successful search. We try to help clients find the right balance
between meeting enough candidates and meeting too many candidates. Some
fall in love with the dating process and get so interested in meeting
people that they lose sight of their objectives. It is important to
feel like one has a choice but, at some point, a decision must be taken.
The longer that process takes, the greater chance of losing that
all-important momentum with the candidate.
Similarly, it is important to be
able to know when we have enough information to make the decision,
versus having all the information. This is an important trade-off: the
notion of not losing momentum, which drives the candidate’s interest and
the process itself, but also not skipping necessary steps.
Of
course, during the dotcom boom, we saw the opposite problem, with
clients making snap decisions in their desire to build organizations
immediately and at any cost. They hired people with nowhere near enough
information or forethought, and the results were disappointing.
Q: In practical terms, how should
companies go about the finding the right candidate?
In terms of process, I believe in
blending three tactics:
1) Proper desk research, which is extremely time intensive but
indispensable. This type of research is used to systematically identify
executives at competitive or related companies. In this way, the client
gets a “lay of the land” and is able to pinpoint all of the individuals
who might be qualified for the position in their sector.
2) Sourcing of industry experts, which can lead to the names of
executives who have relevant experience but are not direct competitors.
It can also lead to some great out-of-the-box candidate ideas. Thinking
outside-the-box is just as essential to the search process as doing the
systematic desk research.
3) Finally, leveraging one’s existing networks. We all have our own
ideas about potential candidates and, depending on the size and
relevance of your network, this may yield several good candidates. From
my perspective, this was one of the key advantages of working with
Ariadne Capital, where the team have an amazing network in the high tech
and entrepreneurial space, all over the world. Clients also often have a
number of individuals they are interested in but who they would prefer
not to approach directly - so we do it for them.
Q. Based on your experience, are there any characteristics particular to
executives in the high tech industry?
Yes. As a result of the dotcom bubble,
there are a lot of young executives whose titles and compensation
packages were over-inflated in the late 90s and have subsequently had
rather a hard landing. In addition, you are more likely to cross
candidates who have worked for several companies and dealt with serious
upheaval—re-orgs, acquisitions, mergers of cultures, total 180 degree
turnarounds—than your average executive in the traditional industry
sectors. This kind of background makes for people who are resilient and
have a certain taste for risk.
Q. What tips would you give to a company that is looking for senior
management talent?
Be aware that CV brokering is not the
same as executive search. Selection and recruitment companies have
amazing databases of CVs and you are paying to have access to those. But
you will not get the same insight into the candidates. Since their
process is focused on information brokering, agencies and selection
firms will not necessarily give you the full view onto the competition
that a full search would give you. These companies aren’t necessarily
networked in your industry sector either, so you may not have access to
influential leaders who can offer candidate ideas informed by years of
experience.
The way in which the search process is
managed by the client and the search firm speaks volumes about both. All
candidates should be treated with respect and discretion, and kept as
informed as possible throughout the process. Today’s candidate is
tomorrow’s client, and that goes for both the search firm and the client
company. So make sure the search firm you hire reflects well upon your
own company.
Finally, a search is a great way to gather valuable market intelligence
- about how your company is perceived in the market, about compensation
practices in other companies - that isn’t easily found elsewhere. A
truly professional search firm will be expert about gathering and
handling this information in a discrete way.
Q. What about tips for senior
executives on developing their careers?
It may sound corny, but I believe that
you need to figure out what unique gift you posses and then go find a
way to make a living that capitalises on that quality.
But don’t confuse innate qualities with
professional experience. You can have years of excellent experience in
something you hate or simply don’t love anymore. Try to find something
that you are naturally good at and that you are passionate about.
Life is short, and we spend a lot of time at work.
Q. What are your views on executive compensation? Do you see any trends?
Many people said after the internet bust
that stock options would be much less desirable. But what I am seeing is
that true entrepreneurs still want those options. What is going away,
thankfully, is the trend of paying very low cash and replacing it with a
high amount of equity.
As for future trends, I believe that we are going to see a time when
companies won’t be able to attract top talent with just money or
instruments like stock options. These candidates are going to want
something more precious and more difficult for companies to give away:
they are going to want time. I think we will see all kinds of people—not
just working mothers—asking for four-day weeks, sabbaticals or longer
vacations. Another trend will be the option to work more from home, in
fact, any benefit which gives people a more balanced life. A good search
consultant will help the client identify what it is important to each
individual candidate so that together we can craft the ideal
compensation package.
Q. What do you feel has been your greatest personal achievement?
I have saved the messages that I have
received over the years from clients and placed candidates who described
their lives after a successful search. There’s nothing like reading
these messages to remind you that what you do has real value, not only
on a business level but on a very personal level as well.
|
Francesca Lahiguera is an Executive-in Resident at Ariadne Capital. For more information about
Francesca, see:
www.ariadnecapital.com |
|