Pay for Performance
June 2003
By Bundeep Singh Rangar, COO, Ariadne Capital
Reproduced with the Permission of Tornado Insider Magazine

Looking for the latest three-letter buzzword – it ain’t P2P or B2B. The
recession has just one kind of buzz and it has three words: Success Fees
Only.
What used to be the privy of U.S. litigation lawyers is now the fait
accompli of European business as armies of unemployed bankers and
consultants relocate to their home offices working on a performance-only
basis for fees.
That suits businesses just fine. With a high cost of capital, the market is
hungry for performance and metrics. What you measure, you can pay. What you
deliver, you can better. Head-hunters make fees when the head is on the
plate, not for hunting in a jungle where the game is plenty.
While IT spending remains low, companies in the TMT industries face a simple
message: Deliver or Die.
With a high cost of capital, the market is hungry for performance and
metrics. What you measure, you can pay. What you deliver,
you can better.
One of the first industries to be hit in the downturn was the online
advertising one. Not surprisingly, it’s been one of the first to emerge
revamped.
As CPM rates plummeted and the market punished banner servers 24/7 Real
Media, Inc. and Double Click Inc., a new generation of companies surfaced to
set a recession-busting trend for online advertising.
Taking a cue from the sales world, they modified the online ad model into a
pay-per-click one, whereby advertisers paid when their links or banners were
clicked upon rather than served. These firms identified their customers as
the advertisers rather than owners of websites the ads occupied. In doing
so, they made online advertising more accountable to advertisers willing to
pay for clicks valued somewhere between an audited ad and a sales lead.
The results are now clear. While top online media property AOL Time Warner,
Inc.’s online ad revenue is expected to drop 35% to $1.55 billion this year,
the U.S. pay-per-click leader Overture Inc.’s revenue in the first quarter
of 2003 alone rose 200% to $143 million. Google, with its sponsored search
service, is projecting $750 million in 2003 revenue. It is touted to be one
of the biggest IPOs in the waiting.
Starting bravely a full six months after NASDAQ peaked, Espotting began
Europe's first such service. Unlike U.S. companies, Espotting built its
system to cater for multiple territories and languages. It can roll out a
new territory footprint in fewer than eight weeks. That’s one reason it's
Europe’s top player serving 10 countries with 15,000 advertisers. It’s also
on track to generate $100 million in revenue this year. And did I mention -
it’s profitable.
All this amidst the worst slump in advertising history.
As the shakedown moves upstream from advertising to telecoms to software to
financiers, perhaps venture capitalists ought to retool their own model to a
pay-for-performance one.
The classic VC model is to take a 2.5 % management fee on the value of
raised funds and a 20% carried interest from the upside created for its
limited partners. That makes VCs more like fund managers than risk-taking
venture enablers.
Sure when there’s an exit, everyone might win. But the chances of a proper
exit in most markets, never mind the current one, are slim. What are the
incentives to build value along the way? I remain unconvinced by VCs who
shrug when speaking about their underperforming portfolios and say, “market
conditions.” The whole point is that as a VC you’re supposed to have an
unfair advantage and do better than the market. If your success is tied to
the market, then something is fundamentally wrong. Or you are simply,
average.
Venture Capital is a service industry. Yet it’s dominated by people who
don’t want to believe that. They confuse their customer: the entrepreneur/
management team with their supplier of capital, the institutional fund.
Walmart wouldn’t be Walmart if it confused its customers and suppliers.
VCs should heed their call for “Success Fees Only” and apply it to
themselves. They should have a base for subsistence and a commission for
solving the pain-points of their portfolio. Instead, when London’s top three
property leases are still held by private equity houses, it’s not difficult
to see the fat in the system. The current VC model is becoming as obsolete
as Anderson, Enron and the NASDAQ at 5,048.62.
VCs could take a 1% management fee to cover overheads and a success fee each
time they delivered value to their investments. For each investor they
secured for their portfolio company, they could take a finance fee; for
every talented individual they attracted, they’d earn a placement fee; and
each time they delivered a customer account, they’d get a good old-fashioned
sales commission. That would generate a healthy portfolio: the best ROI for
the limited partners.
And if they performed well, they might “earn” more than the 2.5% management
fee. That’s what I’d call the next generation pay-for-performance VC.
http://www.tornadoinsider.com
|
|